Signal Boost. And also because of the recent high profile examples of people having their YT and main Google accounts nuked due to automated systems within Google. Who are then unable to contact a real person to get it fixed. Because there is no real person.

I know the excuses and I know the scaling concerns but it’s shameful nonetheless. If I can do this much myself from the outside, surely Google has the resources to get somebody to do as much from the inside, who is actually getting paid for their efforts at public outreach and assisting these dedicated Google users?

I’m sure it’s not a matter of money for Google. They just need to truly care about their users who depend on Google just like the rest of us, but who are being rapidly left behind under the status quo.

Lauren Weinstein originally shared this post:

 The Google Account “Please Help Me!” Flood – Lauren Weinstein's Blog »
Since I again started discussing how to protect Google Accounts — e.g. very recently in “Protecting Your Google Account from Personal Catastrophes” — — I've been flooded with queries by Google users ...

[from: Google+ Posts]

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