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Sam Sethi fired from TechCrunch. More at 11.

Community management is a bitch! Which means there's a business opening for somebody who can provide a community outsourcing system for BigCorps where you take all the pain that they can't handle. BigCorps (like, say, Ford, NTL, BT) desperately need to engage with their customers but it's pretty much impossible for them to do while remaining fair and keeping the PR department happy.

Which makes this little spat all the more ironic. Here we are in the leading edge group, breaking new ground and trying to spread the word about community software and we can't even manage our own little problems of conflict of interest and criticism.

Loic, Mike and Sam could help us all in this business by taking a deep breath and staying away from the keyboard for 24 hours.


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[ 14-Dec-06 1:48pm ] [ G ] [ # ] [ ]